At protachow, we are committed to ensuring that your purchase is processed and shipped as quickly as possible. Here are the details of our shipping policy:
1. Processing Time
Most orders are processed within two business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Methods
We use several shipping methods, and the choice of carrier depends on the size of the order and the destination. Once your order is shipped, we will provide you with a tracking number.
3. Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout. The rate depends on the weight of the package and the destination.
4. Damages
protachow is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
5. International Shipping
Currently, we ship only within the United States. We are working on expanding our shipping services to other countries soon.
Thank you for choosing protachow. For more information or if you have questions, please contact us at contact@protachow.com.